Skribble AG - Disruption on my.skribble.com – Incident details

All systems operational

Disruption on my.skribble.com

Resolved
Degraded performance
Started 12 months agoLasted about 2 hours

Affected

Internal Services

Under maintenance from 2:05 PM to 2:17 PM, Degraded performance from 2:17 PM to 3:37 PM

Skribble API

Under maintenance from 2:05 PM to 2:17 PM, Degraded performance from 2:17 PM to 3:37 PM

Skribble Platform

Under maintenance from 2:05 PM to 2:17 PM, Degraded performance from 2:17 PM to 3:37 PM

Skribble Document Validation API

Under maintenance from 2:05 PM to 2:17 PM, Degraded performance from 2:17 PM to 3:37 PM

Skribble UI

Under maintenance from 2:05 PM to 2:17 PM, Degraded performance from 2:17 PM to 3:37 PM

Updates
  • Resolved
    UTC
    Resolved

    The database is recovering. The platform is operational again for most users, but some residual slowdowns may still occur. We continue to monitor the situation closely.

  • Identified
    UTC
    Identified

    We’ve identified the issue causing disruptions on my.skribble.com — it’s related to our database. This is impacting loading times, login, and signing.

    We're working on a fix and will share updates as soon as possible.

  • Investigating
    UTC
    Investigating

    We are currently experiencing disruptions on our .COM platform (my.skribble.com), resulting in unusually long loading times. This may impact login and signing operations.

    Our team is actively investigating and monitoring all relevant services to identify the root cause. We will provide updates as soon as we have more information. Thank you for your patience.