Skribble AG - Notice history

Scheduled: Thursday evening – Friday (full day)
Impact: Limited subscription management for existing customers

We are performing a planned migration of our subscription and billing system to improve reliability and simplify future operations.

What’s happening

• Thursday evening: We will deploy our new checkout powered by our new billing system.

• Friday: Migration of existing customer subscriptions.
  

Customer impact

• During an 8–10 hour window on Friday, existing customers will temporarily be unable to modify their subscriptions, including:

  • Upgrading or downgrading plans

  • Adding or removing seats

• New signups are not expected to be affected.
  

What to expect

• No data loss is expected.

• A small number of customers may experience delays or require manual follow-up after the migration.

• Our engineering and support teams will be actively monitoring the process throughout Friday.
  

Thank you for your patience and understanding.