Too many reminder emails are sent

Platform

Update - The service has been restarted and seems to be behaving normally again. We will be monitoring it over the next few hours to make sure everything is running as expected.

For your attention

The reminder service that sends reminder emails to signers will be temporarily deactivated.

We identified an issue that could potentially cause signers to receive more reminder emails than expected.

We are actively working to fix this problem as quickly as possible. We will let you know when the service will be active again.

Thank you for your patience.