No issues detected
Platform Operational
API Operational
Trust Service Providers
Swisscom AIS Operational
GlobalSign Atlas Operational
A-Trust Operational

Incident history

2023 (21)

November 9, 2023 at 1:55 PM UTC

Sporadic issues on

Resolved after 5m of downtime
November 7, 2023 at 11:05 AM UTC

Service interruption

Resolved after 2m of downtime
October 30, 2023 at 9:45 AM UTC

Some e-mail notifications not delivered

Resolved after 8h 45m of downtime
October 20, 2023 at 7:38 AM UTC

Swisscom issues sending SMS

Resolved after 7h 7m of downtime
October 17, 2023 at 1:15 PM UTC

Swisscom Signing Service disrupted

Resolved after 20m of downtime
September 28, 2023 at 9:04 AM UTC

Swisscom connection problems: Signing currently not available. Login issues.

Resolved after 1h 53m of downtime
September 19, 2023 at 1:57 PM UTC

Identity Management System - Logins do not work

Resolved after 11m of downtime
September 6, 2023 at 8:00 PM UTC

SSO: Wrong redirect after login

Resolved after 11h 15m of downtime
August 11, 2023 at 4:14 PM UTC

Too many reminder emails are sent  ℹ

Update - The service has been restarted and seems to be behaving normally again. We will be monitoring it over the next few hours to make sure everything is running as expected. For your attention The …
August 2, 2023 at 2:31 PM UTC

Microsoft Social Login disabled due to a security vulnerability

Resolved after 25h 6m of downtime
July 26, 2023 at 3:10 AM UTC

Disruption in K8S cluster - Platform not available

Resolved after 4h 13m of downtime
July 23, 2023 at 3:00 PM UTC

Database maintenance

Resolved after 2h 8m of downtime
July 20, 2023 at 7:31 AM UTC

A-Trust Connection disrupted

Resolved after 28h 53m of downtime
July 19, 2023 at 7:26 AM UTC

Private SSO Issues

Resolved after 49m of downtime
July 13, 2023 at 7:28 AM UTC

Login issues on

Resolved after 18m of downtime
June 27, 2023 at 2:36 PM UTC

AES for Business (GlobalSign) Outage

Resolved after 7h 41m of downtime
June 20, 2023 at 9:00 AM UTC

GlobalSign: Service Update  ℹ

GlobalSign will perform a database update on Tuesday, June 20th 10:00 - 12:00 UTC They do not expect any disruption to their customer services, but there is a risk of periods of downtime DSS API, …
June 13, 2023 at 6:30 AM UTC

Connectivity Issues with GlobalSign

Resolved after 45m of downtime
June 7, 2023 at 12:10 PM UTC

Investigating issues on

Resolved after 1h 0m of downtime
May 23, 2023 at 6:20 PM UTC

Incorrect Signature Quality Displayed on Visual Signature Images

Resolved after 13h 45m of downtime
March 3, 2023 at 1:10 PM UTC

Investigating issues on

Resolved after 3h 13m of downtime