Skribble AG - SSO Login Redirect Issue – Incident details

All systems operational

SSO Login Redirect Issue

Resolved
Operational
Started about 2 months agoLasted less than a minute

Affected

Internal Services

Operational from 6:05 PM to 6:05 PM

Skribble Platform

Operational from 6:00 PM to 6:00 PM

Skribble UI

Operational from 6:05 PM to 6:05 PM

Updates
  • Resolved
    UTC
    Resolved

    We experienced an issue affecting SSO logins this morning. Users attempting to sign in via their organization's identity provider were unable to complete the login redirect.

    The issue was identified following customer reports and internal testing. We resolved the problem within 30 minutes of processing the first complaint.

    The root cause was traced back to a regression introduced during a recent deployment. The fix has been applied and SSO logins are operating normally again.

    We apologize for the inconvenience and appreciate your patience.