Skribble AG - Issue with "All Signatures Received" Email Notifications – Incident details

All systems operational

Show current status

Issue with "All Signatures Received" Email Notifications

Resolved5 hours 49 minutes

Affected

Internal Services

Operational from 1:10 PM to 7:00 PM

skribble.com Services

Operational from 1:10 PM to 7:00 PM

Skribble API CH

Operational from 1:10 PM to 7:00 PM

Skribble Platform CH

Operational from 1:10 PM to 7:00 PM

  • ResolvedUTC

    This incident has been resolved with a new deployment at 20:00.

  • IdentifiedUTC

    We have identified the issue affecting the "All signatures received" email and have a fix in place. We are currently testing it to ensure everything works as expected before rolling it out. Updates to follow.

  • InvestigatingUTC

    We are experiencing an issue where the "All signatures received" email is not being sent to document creators and observers. So far, this appears to be the only affected notification. Our team is investigating and working on a fix. Updates to follow.