Skribble AG - Login issues on Skribble DE Platform – Incident details

Login issues on Skribble DE Platform

ResolvedMajor outage9 hours 37 minutes

Affected

Internal Services

Major outage from 9:05 AM to 6:42 PM

skribble.de Services

Major outage from 9:05 AM to 6:42 PM

Skribble API DE

Major outage from 9:05 AM to 6:42 PM

Skribble Platform DE

Major outage from 9:05 AM to 6:42 PM

Skribble Document Validation API DE

Major outage from 9:05 AM to 6:42 PM

  • ResolvedUTC
    This incident has been resolved. We will continue with our testing and make sure the platform is stable.
  • IdentifiedUTC
    Regular maintenance introduced a networking problem , causing connection drop between Skribble DE platform and Database provider. We are working on fixing the problem in coordination with our cloud provider.
  • InvestigatingUTC
    We are currently investigating this incident.