Skribble AG - Notice history

All systems operational

Operational

Skribble API - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

Skribble Platform - Operational

100% - uptime
May 2026 · 99.94%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

Skribble Document Validation API - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

Skribble UI - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

Identification Shop - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026
Operational

A-Trust - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

GlobalSign Atlas - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

CloudScale - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

VSHN - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

Swisscom Trust Services - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

SparkPost - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%
May 2026
Jun 2026
Jul 2026

Stripe API - Operational

Stripe Checkout - Operational

Notice history

Jul 2026

Planned Maintenance: Update Login Experience for German platform (skribble.de)
Scheduled for 28.07.2026 at 18:00 – 18:00UTC
  • Planned
    24.07.2026 at 13:40UTC
    Planned
    24.07.2026 at 13:40UTC

    Notice for customers of our German platform (skribble.de).

    During this scheduled maintenance window, we will introduce an update to the login process.

    Going forward, logins and account registrations will be handled by our central, modernised authentication service.

    This change is an important technical improvement that further enhances the security, stability and future-readiness of the platform.

    What does this mean for you?

    For most users, no action is required. You will simply notice a slightly updated login and signup experience. The signing experience and all other platform functionality remain unchanged.

    Note for customers using SSO or OIDC integrations on the German platform

    The authentication flow will now be handled directly by our authentication service. Existing integrations are expected to continue working without any changes.

    However, if you have implemented custom authentication logic or rely on hardcoded login URLs, we recommend validating your configuration after the maintenance window.

    Thank you for your understanding — we are continuously working to improve the security and reliability of the Skribble platform.

    _______________________________________________________________________

    Hinweis für Kundinnen und Kunden unserer deutschen Plattform (skribble.de).

    Im Rahmen des geplanten Wartungsfensters führen wir eine Aktualisierung des Anmeldeprozesses ein.

    Anmeldungen und Registrierungen erfolgen künftig über unseren zentralen,modernisierten Anmeldedienst.

    Diese Umstellung ist eine wichtige technische Weiterentwicklung, die die Sicherheit, Stabilität und Zukunftsfähigkeit der Plattform weiter verbessert.

    Was bedeutet das für Sie?

    Für die meisten Nutzerinnen und Nutzer ist keine Aktion erforderlich. Sie werden lediglich eine leicht angepasste Login- und

    Registrierungsseite bemerken. Das Signieren sowie alle weiteren Funktionen der Plattform bleiben unverändert.

    Hinweis für Kunden mit SSO- oder OIDC-Integration auf der deutschen Plattform

    Der Authentifizierungsablauf wird künftig direkt von unserem Anmeldedienst abgewickelt. Bestehende Integrationen funktionieren

    voraussichtlich ohne Anpassung weiter.

    Sollten Sie jedoch eigene Authentifizierungslogik implementiert haben oder fest hinterlegte Login-URLs verwenden, empfehlen wir, Ihre Konfiguration nach dem Wartungsfenster zu überprüfen.

    Vielen Dank für Ihr Verständnis — wir arbeiten kontinuierlich daran,die Sicherheit und Zuverlässigkeit der Skribble-Plattform zu verbessern.

Document Access Errors Affecting Some Signers
  • Resolved
    UTC
    Resolved

    The issue has been resolved, and our monitoring has confirmed that affected signers can now access documents as expected.


    Root Cause

    A recent update to our Identity and Access Management (IAM) system introduced changes that caused unexpected malfunctions in specific scenarios, primarily affecting signers without a Skribble account.

    We apologize for any inconvenience this may have caused and thank you for your patience while we resolved the issue.

  • Monitoring
    UTC
    Monitoring

    We are no longer seeing any new occurrences of this issue following the implemented fix.

    We will continue to closely monitor the system to ensure the issue has been fully resolved and remains stable.

  • Identified
    UTC
    Identified

    We have identified the root cause of the issue and are actively working on a resolution.

    A potential fix has been implemented, and we are currently monitoring the system to verify that it resolves the issue. We will provide another update once we have confirmed the outcome.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue where some signers receive an error message when attempting to access a document.

    Based on our current findings, the issue primarily affects signers without a Skribble account, while signers with an account appear to be largely unaffected.

    Our team is actively investigating the root cause and is already implementing potential fixes. We will provide another update as soon as more information becomes available.

Jun 2026

May 2026

Login Issue – skribble.de
  • Resolved
    UTC
    Resolved

    The login issue affecting skribble.de has been resolved. All systems are now operational.

  • Investigating
    UTC
    Investigating

    Users are currently unable to log in via skribble.de.

    (skribble.com is not affected and works as expected.)

    We are investigating the issue and will provide updates as soon as possible.

May 2026 to Jul 2026

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