Skribble AG - Notice history

All systems operational

Operational

Skribble UI - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Identification Shop - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025
Operational

A-Trust - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

GlobalSign Atlas - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

CloudScale - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

VSHN - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Swisscom Trust Services - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

SparkPost - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Stripe API - Operational

Stripe Checkout - Operational

Notice history

Sep 2025

Skribble regular maintenance
  • Completed
    30.09.2025 at 19:30UTC
    Completed
    30.09.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    30.09.2025 at 18:00UTC
    In progress
    30.09.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    30.09.2025 at 18:00UTC
    Planned
    30.09.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Issues with notifications
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with our notification service, resulting in some users not receiving notifications from our platform. Our team is actively investigating to determine the root cause.

Skribble regular maintenance
  • Completed
    23.09.2025 at 19:30UTC
    Completed
    23.09.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    23.09.2025 at 18:00UTC
    In progress
    23.09.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    23.09.2025 at 18:00UTC
    Planned
    23.09.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    16.09.2025 at 19:30UTC
    Completed
    16.09.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    16.09.2025 at 18:00UTC
    In progress
    16.09.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    16.09.2025 at 18:00UTC
    Planned
    16.09.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    09.09.2025 at 19:30UTC
    Completed
    09.09.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    09.09.2025 at 18:00UTC
    In progress
    09.09.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    09.09.2025 at 18:00UTC
    Planned
    09.09.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.

Aug 2025

Signature protocols not available for newly created documents
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have identified the root cause of the issue. It was caused by high event load. Systems are recovering, and signature protocols are becoming available again. We continue to monitor.

  • Investigating
    UTC
    Investigating

    We have identified an issue where signature protocols cannot currently be downloaded for newly created documents. Our team is actively investigating the cause and working on a resolution.

    Impact:
    Users may experience errors when attempting to access signature protocols for documents created today.

Skribble regular maintenance
  • Completed
    26.08.2025 at 19:30UTC
    Completed
    26.08.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    26.08.2025 at 18:00UTC
    In progress
    26.08.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    26.08.2025 at 18:00UTC
    Planned
    26.08.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    19.08.2025 at 19:30UTC
    Completed
    19.08.2025 at 19:30UTC
    Maintenance has completed successfully
  • Update
    19.08.2025 at 18:24UTC
    Update
    19.08.2025 at 18:24UTC
    Maintenance is now in progress.
  • In progress
    19.08.2025 at 18:00UTC
    In progress
    19.08.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    19.08.2025 at 18:00UTC
    Planned
    19.08.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    12.08.2025 at 19:30UTC
    Completed
    12.08.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    12.08.2025 at 18:00UTC
    In progress
    12.08.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    12.08.2025 at 18:00UTC
    Planned
    12.08.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    05.08.2025 at 19:30UTC
    Completed
    05.08.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    05.08.2025 at 18:00UTC
    In progress
    05.08.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    05.08.2025 at 18:00UTC
    Planned
    05.08.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.

Jul 2025

Skribble regular maintenance
  • Completed
    29.07.2025 at 19:30UTC
    Completed
    29.07.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    29.07.2025 at 18:00UTC
    In progress
    29.07.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    29.07.2025 at 18:00UTC
    Planned
    29.07.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.
Disruption on my.skribble.com
  • Resolved
    UTC
    Resolved

    The database is recovering. The platform is operational again for most users, but some residual slowdowns may still occur. We continue to monitor the situation closely.

  • Identified
    UTC
    Identified

    We’ve identified the issue causing disruptions on my.skribble.com — it’s related to our database. This is impacting loading times, login, and signing.

    We're working on a fix and will share updates as soon as possible.

  • Investigating
    UTC
    Investigating

    We are currently experiencing disruptions on our .COM platform (my.skribble.com), resulting in unusually long loading times. This may impact login and signing operations.

    Our team is actively investigating and monitoring all relevant services to identify the root cause. We will provide updates as soon as we have more information. Thank you for your patience.

Unscheduled maintenance
  • Completed
    24.07.2025 at 17:40UTC
    Completed
    24.07.2025 at 17:40UTC
    Maintenance has completed successfully.
  • In progress
    24.07.2025 at 17:00UTC
    In progress
    24.07.2025 at 17:00UTC
    Maintenance is now in progress
  • Planned
    24.07.2025 at 17:00UTC
    Planned
    24.07.2025 at 17:00UTC

    We will perform unscheduled maintenance today at 19:00 to apply an urgent bug fix.
    A short service interruption may occur during this time.

    Thank you for your understanding.

Login Issues on EU Platform (my.skribble.de)
  • Resolved
    UTC
    Resolved

    The problem has been identified and resolved. Login functionality is now fully restored and working as expected.

    We apologize for the disruption and thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with the login functionality on our EU platform, my.skribble.de. Users may be unable to access their accounts at this time.

    Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide an update as soon as more information is available.

Skribble regular maintenance
  • Completed
    08.07.2025 at 19:30UTC
    Completed
    08.07.2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    08.07.2025 at 18:00UTC
    In progress
    08.07.2025 at 18:00UTC
    Maintenance is now in progress
  • Planned
    08.07.2025 at 18:00UTC
    Planned
    08.07.2025 at 18:00UTC
    Regular maintenance/update of Skribble platform and infrastructure.

Jul 2025 to Sep 2025

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