Skribble AG - Notice history

All systems operational

Operational

Skribble API - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

Skribble Platform - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

Skribble Document Validation API - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

Skribble UI - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016
Operational

A-Trust - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

GlobalSign Atlas - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

CloudScale - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

VSHN - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

Swisscom Trust Services - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

SparkPost - Operational

100% - uptime
Oct 2016 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2016
Nov 2016
Dec 2016

Stripe API - Operational

Stripe Checkout - Operational

Notice history

Sep 2025

Skribble regular maintenance
  • Completed
    09.09.2025 at 19:30
    Completed
    09.09.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    09.09.2025 at 18:00
    In progress
    09.09.2025 at 18:00
    Maintenance is now in progress
  • Planned
    09.09.2025 at 18:00
    Planned
    09.09.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    02.09.2025 at 19:30
    Completed
    02.09.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    02.09.2025 at 18:00
    In progress
    02.09.2025 at 18:00
    Maintenance is now in progress
  • Planned
    02.09.2025 at 18:00
    Planned
    02.09.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.
Login not working for skribble.com
  • Resolved
    Resolved

    We have not detected any further abnormalities, and the issue appears to be fully resolved. We will continue monitoring to ensure stable performance.

  • Monitoring
    Monitoring

    We have identified the issue, which was related to a service of an external (third-party) provider that we were not actively monitoring. Loading times have returned to normal, and we will continue to closely monitor the situation.

  • Investigating
    Investigating
    We are currently experiencing issues with the login functionality on [skribble.com](http://skribble.com), which may impact users' ability to access their accounts and use our services. Our team is investigating the situation and working to resolve the root cause. We apologize for any inconvenience this may cause and thank you for your patience. We will update this page as more information becomes available.

Aug 2025

Signature protocols not available for newly created documents
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have identified the root cause of the issue. It was caused by high event load. Systems are recovering, and signature protocols are becoming available again. We continue to monitor.

  • Investigating
    Investigating

    We have identified an issue where signature protocols cannot currently be downloaded for newly created documents. Our team is actively investigating the cause and working on a resolution.

    Impact:
    Users may experience errors when attempting to access signature protocols for documents created today.

Skribble regular maintenance
  • Completed
    26.08.2025 at 19:30
    Completed
    26.08.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    26.08.2025 at 18:00
    In progress
    26.08.2025 at 18:00
    Maintenance is now in progress
  • Planned
    26.08.2025 at 18:00
    Planned
    26.08.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    19.08.2025 at 19:30
    Completed
    19.08.2025 at 19:30
    Maintenance has completed successfully
  • Update
    19.08.2025 at 18:24
    In progress
    19.08.2025 at 18:24
    Maintenance is now in progress.
  • In progress
    19.08.2025 at 18:00
    In progress
    19.08.2025 at 18:00
    Maintenance is now in progress
  • Planned
    19.08.2025 at 18:00
    Planned
    19.08.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    12.08.2025 at 19:30
    Completed
    12.08.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    12.08.2025 at 18:00
    In progress
    12.08.2025 at 18:00
    Maintenance is now in progress
  • Planned
    12.08.2025 at 18:00
    Planned
    12.08.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.
Skribble regular maintenance
  • Completed
    05.08.2025 at 19:30
    Completed
    05.08.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    05.08.2025 at 18:00
    In progress
    05.08.2025 at 18:00
    Maintenance is now in progress
  • Planned
    05.08.2025 at 18:00
    Planned
    05.08.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.

Jul 2025

Skribble regular maintenance
  • Completed
    29.07.2025 at 19:30
    Completed
    29.07.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    29.07.2025 at 18:00
    In progress
    29.07.2025 at 18:00
    Maintenance is now in progress
  • Planned
    29.07.2025 at 18:00
    Planned
    29.07.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.
Disruption on my.skribble.com
  • Resolved
    Resolved

    The database is recovering. The platform is operational again for most users, but some residual slowdowns may still occur. We continue to monitor the situation closely.

  • Identified
    Identified

    We’ve identified the issue causing disruptions on my.skribble.com — it’s related to our database. This is impacting loading times, login, and signing.

    We're working on a fix and will share updates as soon as possible.

  • Investigating
    Investigating

    We are currently experiencing disruptions on our .COM platform (my.skribble.com), resulting in unusually long loading times. This may impact login and signing operations.

    Our team is actively investigating and monitoring all relevant services to identify the root cause. We will provide updates as soon as we have more information. Thank you for your patience.

Unscheduled maintenance
  • Completed
    24.07.2025 at 17:40
    Completed
    24.07.2025 at 17:40
    Maintenance has completed successfully.
  • In progress
    24.07.2025 at 17:00
    In progress
    24.07.2025 at 17:00
    Maintenance is now in progress
  • Planned
    24.07.2025 at 17:00
    Planned
    24.07.2025 at 17:00

    We will perform unscheduled maintenance today at 19:00 to apply an urgent bug fix.
    A short service interruption may occur during this time.

    Thank you for your understanding.

Login Issues on EU Platform (my.skribble.de)
  • Resolved
    Resolved

    The problem has been identified and resolved. Login functionality is now fully restored and working as expected.

    We apologize for the disruption and thank you for your patience.

  • Investigating
    Investigating

    We are currently experiencing issues with the login functionality on our EU platform, my.skribble.de. Users may be unable to access their accounts at this time.

    Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide an update as soon as more information is available.

Skribble regular maintenance
  • Completed
    08.07.2025 at 19:30
    Completed
    08.07.2025 at 19:30
    Maintenance has completed successfully
  • In progress
    08.07.2025 at 18:00
    In progress
    08.07.2025 at 18:00
    Maintenance is now in progress
  • Planned
    08.07.2025 at 18:00
    Planned
    08.07.2025 at 18:00
    Regular maintenance/update of Skribble platform and infrastructure.

Jul 2025 to Sep 2025

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